Passengers will be allowed to travel at any stage from the 36th week of pregnancy and beyond on our short routes to and from the UK. Passengers are required to give a minimum of 48 hours’ notice to carry large lithium batteries. Please visit our new Coronavirus help page. Children under 18 years are free, provided they are travelling with at least 1 adult on the same booking. Details of current fees can be found in the Charges and Fees. where no assistance is required and the assistant is travelling alone. This Aurigny Airlines flight schedule should give you a fair idea of their flights operating across the world. Please note that Aurigny are now operating out of Terminal 3. In accordance to EU Regulation 261/ 2004 passengers are entitled to compensation if they have encounted a flight delay of over 3 hours or if their flight has been cancelled. If you have been denied boarding due to over booking or miss a connection then you are also eligible for compensation. To find out more about 'Worldwide visit the easyJet FAQs, https://www.easyjet.com/en/help/extra-services/worldwide. Valid airport employees security identity pass If you have purchased a FLEXI Fare and not checked in two pieces of hold baggage you will not be charged for oversized/overweight hand baggage at the gate which will be removed and placed in the aircraft hold providing there is only one piece weighing no more than 23kg. If you experience this you should close your browser session and retry in 30 minutes. Aurigny Flight bookings before 20 th April 2020 If you now would like to cancel your booking: From 16 th March 2020 , you may still receive a full refund if you cancel, but this will now be in the form of a credit voucher valid for one year. Medium-sized instruments such as Cellos, Guitars and Harps can usually be carried in the cabin provided an additional seat(s) is purchased, and they can be secured safely. I have several bookings for the future which I made before joining Frequent Flyer, will I get Award Points for these? There will be occasions (at busy times) where we are unable to provide complimentary tickets on specific flights. This includes eating, drinking, taking medicine, and their personal care in the toilet (If you are able to get to the toilet unaided ** see below). Infant fares are discounted by Aurigny because of the shared seating arrangement. In the event of a flight being cancelled by Aurigny, Award Points used to purchase a ticket for that flight, flight will be credited back to the Member’s Account. HOW LONG WILL WE USE YOUR INFORMATION FOR? it is not possible for the instrument to not be accompanied; For all other large musical instruments such as double bass, drum kits, etc. This could lead to long periods of time with no guardian. 3. Children aged 14 and 15 will continue to be able to travel unaccompanied. On flights between Southampton and Alderney the enhanced student luggage limit is 15kg and is carried subject to space and load. If your fishing equipment takes you over your baggage allowance we will apply a Sporting Goods charge. My child doesn’t like sitting still, can I get up and walk around? Customers on the cancelled flights are being offered a refund or a journey by chartered boat. Please note the added bag fee is non refundable. Minimum Check-in/Bag drop 45 minutes for inter-island flights. Through Checked Bags - please note that Aurigny do not have any agreements for checking baggage directly through from one flight to another, or from one airline to another. As you’d expect, regulations and requirements have moved on considerably since the service was launched many years ago and this has impacted the entire airline industry, not just Aurigny. We will use your personal information in the following circumstances: •Where we need to perform the contract we have entered into with you. This must be attached to Form C and a copy handed to the check-in staff on each flight. Any items refused at the security search will not be accepted for checking-in as hold luggage once check-in for your flight has closed, this is normally 30 minutes before scheduled departure time. What can you do to support them? Youths under 14 are not allowed to travel on their own and if booked will be refused travel at the Airport and no refunds will be issued. •to credit reference and debt collection agencies. YOUR RIGHTS IN CONNECTION WITH PERSONAL INFORMATION. Adults, or children travelling without an accompanying adult, pay £45 per person. Wheelchair assistance through the airport - to and from the aircraft. This Privacy Policy describes how we collect and use personal information about you during and after your relationship with us. 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