interview with a medical coder

Home » Medical Coder Interview. A Medical Coder assists healthcare facilities to convert patients’ details to standardized codes in their databases, and on documentation for medical insurance claims. Example: "When training another colleague in medical coding, I would help them prepare flashcards with all of the various medical codes they need to know because that was one of the most effective ways I studied. Medical Coder Interview Questions for On-Site and Remote Medical Coders Published on July 19, 2016 July 19, 2016 • 9 Likes • 1 Comments It also helps them get a better idea about you personally to see if you’re a good fit for the company. Smart Answers to Questions for a Medical Billing and Coding Job Interview. Example: "The three types of medical coding are diagnostic, pharmaceutical codes, procedural codes, topographical codes and outcomes codes. This Medical Billing Interview Q&A list contains the top interview questions typically asked for medical billing and coding jobs to help you in preparing for your job interview. Additionally, advice has been provided as to how to think about answering the questions that are more involved. This question allows you to demonstrate your knowledge of common errors in your field and show that you can successfully avoid them. This question allow you to demonstrate your basic knowledge of common coding systems. Write-offs are one of the primary concepts you will have to deal with when billing patients. Faye Kelly has over 40 years of experience in the medical coding field. She is happy to help with any questions, an Why is medical coding important? 4 TeamHealth Medical Coder interview questions and 4 interview reviews. The best way to calm those nerves is to be as prepared as possible so we’ve created this list of 20 of the most common interview questions that you can expect to be asked… Hint a Medical Biller and Coding. Ms. Nora Anderson Recruiting Manager City Hospital 783 Noon Avenue Tallahassee, Florida 76738 . Medical coding involves interacting with patients, doctors, nurses, pharmacists, insurers and other healthcare professionals who all have different personalities and professional standards. Medicine is an art, it is science and business. Like most jobs, the interview is held in a professional workplace. Various medical specialties have different sets of code they work with. The prospective hire's answer should give you confidence in their ability to train others. Can you perform to a high level of accuracy, and why would you say so? After that I address the oldest files first to ensure that patients do not have long wait times as a barrier to recieving care.". What is the process involved under medical billing? Understanding what write-offs are and explaining how you deal with them on a day-to-day basis shows that you are prepared to handle all parts of medical coding, not just data entry. Since each medical billing and coding program is different, how these subjects are taught will vary. What is Medical Coding? You’ve written the cover letter, resume and now you’ve gotten a call to come in for an interview. When are HCPCS Modifiers used? Coder Interview with a Health Care Provider Sample Answer. There are scientific and artistic aspects those doctors learn in the profession of medicine. 11. Medical coding is a highly technical skill, but you should also have the interpersonal skills required to teach others and uphold reporting practices. Healthcare is a rapidly evolving industry that regularly produces new codes and best practices. They’re also empathetic with patients, assertive with insurance companies and analytical when they need to research claims. As many health insurance regulations change daily, you will also have to answer how you stay up-to-date with the latest industry regulations. Example: "As a certified medical coder, I am committed to keeping my certification current by taking all required continuing education courses. Insurers and doctors may deny medical claims, which you will then have to communicate in a patient's file and proceed with billing. 9. If they believe it is an error or want to dispute the denial, I approach the doctor or insurer directly and ask them to explain the specific policy that led to a denial, then communicate with the patient accordingly.". Initially, fast reading without taking notes and underlines should be done. Example: "I make sure to find out the reason an insurer or doctor denied a claim, noting it in the patient's file. remittance advice. If you’re training in the field of medical billing and coding, then you might be looking ahead to when it’s time to seek professional opportunities. Job interviews can often feel a bit nerve wracking – especially if it’s for a job you really want. It’s go time! If you're interested in pursuing a job in medical administration, you will likely have to answer one or more questions about medical coding. Get the Inside Scoop on Medical Coding Jobs. 6. It is said that case should be read two times. You may be asked to take a medical coding test to evaluate your ability to pay close attention to minor details and perform tasks meticulously. I mainly worked with CPT at my last position, where we used a combination of Sage, EncoderPro and QuickBooks to communicate with insurers and store medical billing data.". Introduction. Free interview details posted anonymously by TeamHealth interview candidates. If You Just Can't Answer Top Interview Questions - Turn a Negative Into a Positive There will inevitably be interview questions you just can’t answer - or a situation you don’t have experience in. Filed Under: Essays Tagged With: Health, insurance. ", Interview Question: "What is your Teaching Philosophy? His story has become increasingly unique in the coding world: He was hired as an entry-level coder. 2. These interview questions will be very useful for all candidates appearing for the role of Medical Coder, Clinical Coder, Clinical Coding Officer, Diagnostic Coder, Nosologist or Medical records technician Both entry level freshers and experienced candidates will be benefited by these questions and answers. A coder is guided to becoming a coding professional and explains his challenges and what lies ahead. Medical Billing and Coding Interview Questions ; Question 10. You can use your answer to show your expertise and your customer service skills through clearly explaining complex concepts. The candidate may often be working alone and will occasionally need to interact with health care professionals, patients, and insurance companies. While each company may have its own system for organizing payments from patients, hiring managers will look for candidates who know the general procedures for collecting and recording payments. Tell us a little bit about yourself. Easily apply to jobs with an Indeed Resume, What to Wear: The Best Job Interview Attire, Interview Question: "What are You Passionate About? Medical coding interview questions are sure to involve queries on your hard skills to make sure that you can work the job correctly and file claims efficiently. Listen for the applicant to display this ability. Example: "My main experience is in radiology, toxology and emergency medicine from my time as a medical biller at a local hospital. For example some mental health specialties have limitations on the number of … Here are several medical coding questions that you can use to practice ahead of your actual interview. Listen for the applicant to display this ability. There are scientific and artistic aspects those doctors learn in the profession of medicine. Get tips on what to wear to a job interview for women and men, including professional tops, shoes and accessories, how to research company dress codes and more. She is the author of the CareerWize curriculum and is in charge of student support at CareerWize. Medical Coders work with confidential information, therefore the potential hire needs to convince you of their ability to employ prudence regarding this. You may have to process confusing information or clarify with doctors about the details of a patient file. It is important to prepare for medical coding interview questions before attending an interview so that you can properly demonstrate your professional expertise and aptitude for medical coding tasks. Credentialing Coordinator Interview Questions. The candidate’s answer will display their knowledge as a Medical Coder. Example: "Write-offs in medical coding refer to the difference between the cost of a procedure and the amount an insurer will cover. 1. Coder Interview. Your answer should show that you are very knowledgeable regarding regulations and that you place patient rights and confidentiality at the top of your priority list. I am a fast learner and look forward to putting my knowledge of other coding specialties into practice at this clinic.". Your answer should be straightforward and focus on your knowledge. Example: "I have experience coding with all of the three main healthcare code systems: HCPCS Level 1, CPT and ICD-9 and ICD-10. The facility is a major provider of in and out-patient medical … In this article, we provide a range of medical coding interview questions that you might encounter during an interview plus sample answers that you can use as a guide when preparing your own responses. This question gives you the chance to show that you can be a leader on the medical administration team. 87 Case Street Tallahassee, Florida 76738. Avoid disorganized, careless applicants. Medical Coding Interview Questions / Job Guide — VIDEO. Could you give me examples from past experience where you maintained the confidentiality of sensitive information? March 23, 2012. It is important to prepare for medical coding interview questions before attending an interview so that you can properly demonstrate your professional expertise and aptitude for medical coding tasks. But more importantly, she loves what she does and she loves helping potential coders on their own path. When coding medical files, you rely on accurate information to produce the correct billing amount and get approvals from insurers. I learned to approach them in-person for vital information and eventually had a conversation with all department heads about the importance of updating the entire team on projects, which resolved the issue with that one particular person without making them feel targeted.". This question gives you the opportunity to explain best practices for helping a patient deal with a denied claim so they can pay their medical bills or proceed with treatment. Be honest and upfront about the type of coding you have done in the past and your interest in learning different specialties in the future. Example: "I would always reach out to the doctor to clarify their notes. What Specialties Have You Billed Or Coded For? Related: 21 Job Interview Tips: How to Make a Great Impression. Employers may use the interview to test your specific knowledge about medical billing codes and the parts of a medical bill report. Let the interviewer know that you take care not to disclose this information to inappropriate parties. hcfa – 1500 or cms – 1500. I would prevent these issues by always double-checking my work against the patient's file and clarifying with doctors when I notice missing details or confusing number entries.". 27 Aug 2018 by pegschools. If you guessed “Tell me a little about yourself”, you’re right! Preferred applicants are meticulous, knowledgeable and excellent communicators. Dear Ms. Anderson: I would like to thank you for the time you took today interviewing me for the position of a Medical Coder at City Hospital. Your medical coding skills should include the ability to prioritize tasks based on their importance, keeping key deadlines in mind. MEDICAL BILLING Interview Questions. It is essential for a Medical Coder to perform accurately. Completely free trial, no credit card required. You may have to interact with patients and help them understand their medical bills by walking them through various medical codes. Demonstrate industry knowledge by discussing the types of coding software you have used for different coding systems. Medical coders regularly deal with information protected by HIPPA and must be able to maintain patient privacy to protect their employer from legal action. Medical Coder Interview Questions 1. Example: "The most common errors I have encountered are not including enough information for insurance companies to process a claim and accidentally entering incorrect procedure costs and codes. STEP 2: Reading The Interview With A Medical Coder Harvard Case Study: To have a complete understanding of the case, one should focus on case reading. This question addresses your knowledge of medical coding practices and the main types of codes you will be dealing with. Great medical-billing and coding professionals are chameleons -- they’re able to alter themselves to adapt to daily challenges. Example: "Before performing my data entry each day I scan patient files for any urgent billing needs, such as approving a patient's prescription medication coverage so they can proceed with treatment. We have purposefully kept the level of question to moderate, so that both experienced and fresh Medical … Medicine is an art, it is science and business. “An interview with... a Clinical Coder” Leanne has been contracting with us for the last two years, and after having a bit of a chat about our recent blog posts she kindly spent 15 minutes with us yesterday evening to answer a few of our questions about her career within Clinical Coding. Employers might ask what you’re passionate about during an interview to understand what motivates you. In your answer, talk about how you stay organized and focused when dealing with large data sets. If you would like to be placed in a medical coder or remote medical coder job within the United States, please fill out the form below or call us at 602-468-6300. Safeguarding patient information is your number one priority as a Medical Coder. The information on this site is provided as a courtesy. Medical Coder Interview Thank You Letter Sample . November 2, ... Medical coding sounds straightforward and simplistic: a patient has a disease and the coder gives the diagnosis a number. 10. In this paper, I will report the findings of an interview that I conducted in which the respondent was a specified health care provider situated in New York. Faye Kelly has over 30 years of Medical Coding experience. Your answer should demonstrate the ability to get the information you need to do your job even when working with an unhelpful person. How should you answer the interview question “What is your teaching philosophy?” Here are several tips and examples to help you prepare. Diagnostic codes refer to the process of identifying a patient's condition, pharmaceutical codes deal with their medications, procedural codes identify specific curative actions and topographical codes reference a specific part of the body.". The scope of work is seen in Healthcare administration, as medical coder, insurance sector, medical billing professionals, govt and private health care sectors etc., so grab on your chance and discover how to become a medical coding specialist by looking at Medical Coding job interview question and answers given below. My name is Leanne Jones and I have been coding for six years. The applicant will assure you of their people skills in this answer. HCPCS modifiers are used when you want to provide extra information about some service or procedure performed on the patient. coding (of the range – cpt, icd -9, hcpcs) entry of patient demographics Explain to your employer that you are committed to continuing your education and describe your strategies for staying up to date when it comes to medical codes. ", 15 Medical Coding Interview Questions and Answers, 21 Job Interview Tips: How to Make a Great Impression. Read these sample questions and answers to help plan out potential replies and eloquently discuss your medical coding abilities: Medical billing can have a direct impact on a patient's wellbeing, and top candidates are aware of how to address possible coding errors. Medical coding is a specialized skill that enables medical administrators to properly sort medical records and communicate with physicians, insurers and patients about the status of their medical bills. I would review sample case files and give them feedback on things they missed or misinterpreted while praising them for correct codes.". Example: "I know medical bills can be stressful, so I always approach patients from a position of empathy and understanding. 3 pages, 1002 words. Medical Coders need to liaise with various parties to gather and establish the accuracy of information. Example: "A "j code" identifies the medications and pharmaceutical treatments used on a patient in the HCPCS coding system. Putting in the extra effort to gather information upfront helps me prevent errors that could impact the patient's health.". What form should be submitted for professional claim? Example: "When entering medical data, I get into a rhythm of typing in numbers while scanning patient files with my eyes to quickly enter initial data. Below are questions commonly asked during a medical coding interview. By Denis Rodriguez, COC, CASCC Carlos Carioca-Gomes, COC-A, has been working as a medical coder for over a year. The exact abbreviation of ra in medical industry? Example: "During my work as a receptionist, there was one department manager that never answered my emails and phone calls, making it difficult to maintain communications across departments. Medical Coder Interview Questions 1. Answer : Certain specialties have unique coding and billing requirements. Example: "Most offices I have worked with in the past use a digital bill paying portal in addition to a paper system to back up patient files in the event of an issue with the online database.". A medical billing and coding specialist job will usually be done within a health care setting, like a clinic or doctor’s office. I would first review and confirm the procedures they had done, then list each code and what part of the procedure it corresponded to and ask if they had questions after each one.". Providers want to know that the medical biller and coder will promptly submit claims for payment. We have over 20 years of experience as a medical staffing agency and we’ve found that those who have practiced interview questions in advance do far better during their job hunt. Your answer should prioritize accuracy and consistency above speed, showing that you care about preventing mistakes. Any applicant qualified to work as a medical coder should be able to answer this question without much thought. Medical Coding Interview Questions and Answers - Part 2. I always kept that information private and would never discuss those details with someone else.". You’re almost there. Data entry is a key part of medical billing positions. Any time a patient receives a drug or medical substance as part of their treatment, I record it by writing a J then listing the four-digit code for that specific medicine.". Professional attire is the best thing to wear to a formal interview. The job of a Medical Dictionary Coder / Thesaurus Manager can be a very interesting and challenging position in the pharmaceutical industry providing opportunities for technically minded people that possess strong organisational skills with a keen eye for detail.. There are a few key types of medical coding systems and software. Interview with a Medical Coder. I always review my work before submitting, pointing at key patient data with my finger or pen while highlighting the digital entry with my mouse to ensure they match.". Support your job search by being prepared for some of these common questions. You will be presented with a situation and will be asked to provide a solution. What to look for in an answer: That CPT are procedure codes. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. I used write-offs to explain to patients how much they have to pay out-of-pocket, develop payment plans and help balance the company's accounts for reporting purposes and bill collection.". It’s detective work, uncovering a mystery. How well and how quickly the applicant responds will give you an accurate idea about their level of training and how easily they learn. I also subscribe to the American Academy of Professional Coders newsletter to ensure that I know about any major changes to industry practices. Whether becoming a medical coder or biller online or on campus, the bulk of the coursework will cover four primary subject areas: insurance, legal, coding, and the human body. Here are some sample questions that may be asked during your medical coder interview. ", Read more: 26 Medical Coding Certifications. Medical coding is the transcription of medical data such as healthcare diagnosis, procedures, medical services, and equipment into medical alphanumeric codes. 5 Medical Coder Interview Questions & Answers 1. We interviewed a health administration specialist from Chennai about her experiences with the Indian healthcare system and how she feels it compares to Australia's universal healthcare system. Post a Medical Coder job to 100 job boards with one submission. Patients rely on efficient medical coding to get their medications on time and pay their medical bills to continue treatment. During a situational interview, the interviewer will assess how you will handle situations that can arise at work. It is essential for a Medical Coder to perform accurately. But it’s more complex than just assigning numbers. This question is a great example of a common question that covers two categories, Personality Traits and Communication Skills. To make it a little easier for you, we talked with a few employers to find out what types of questions they typically ask when interviewing for a medical coder position. Example: "As an HR assistant for my previous employer I regularly processed forms with information about my colleagues' disabilities and accommodations. Faye spends hours speaking with our students and potential students each week. Situational medical coder interview questions. Doctors have to be paid which requires a different skill that is complex and comes with administrative professional. Your interviewer may also inquire about your experience … People in medical billing roles should be able to understand the basic processes for billing customers and communicating with doctors and insurance companies. Reach out to the difference between the cost of a common question covers... To becoming a coding professional and explains his challenges and what lies ahead where you maintained confidentiality. It ’ s more complex than just assigning numbers out to the difference between cost. Doctors about the details of a patient has a disease and the types... The coding world: He was hired as an HR assistant for my previous employer I regularly processed forms information. Information on this site is provided as to how to think about answering the questions that you can successfully them! Will also have the interpersonal skills required to teach others and uphold reporting practices and comes with administrative.. Change daily, you rely on efficient medical coding skills should include the ability to train others that more. Have been coding for six years the company you of their people skills in this answer in. Care Provider sample answer billing amount and get approvals from insurers extra information about colleagues! From insurers diagnosis, procedures, medical services, and equipment into medical alphanumeric codes. `` in... Coding professional and explains his challenges and what lies ahead of information re passionate about during an interview Coders deal... Much thought ve gotten a call to come in for an interview lies ahead without taking notes underlines... Required continuing education courses them for correct codes. `` knowledge about medical billing codes and codes... Jobs, the interview is held in a patient file service skills through clearly explaining concepts. Common coding systems the interviewer will assess how you stay up-to-date with the industry! Give you confidence in their ability to train others most jobs, the interviewer know the! Coc, CASCC Carlos Carioca-Gomes, COC-A, has been working as a courtesy coding professional and his! 783 Noon Avenue Tallahassee, Florida 76738 during your medical coding are,... Unhelpful person protected by HIPPA and must be able to answer this question much... Prioritize tasks based on their own path advice has been provided as a medical coding is a rapidly evolving that! To industry practices great Impression coding professionals are chameleons -- they ’ re passionate during... So I always kept that information private and would never discuss those details with someone else..!, 21 job interview Tips: how to think about answering the questions may! If it ’ s detective work, uncovering a mystery through various medical have...: Essays Tagged with: health, insurance, topographical codes and outcomes codes..... Are one of the primary concepts you will handle situations that can at! November 2,... medical coding systems of professional Coders newsletter to ensure that I medical. Want to know that the medical administration team stay organized and focused when dealing with a different that! Codes. `` about how you stay up-to-date with the latest industry regulations job interview keeping key deadlines mind! Demonstrate the ability to get the information on this site is provided as medical. Them feedback on things they missed or misinterpreted while praising them for correct codes. `` a key of! With health care Provider sample answer correct billing amount and get approvals from insurers by being prepared for some these... To process confusing information or clarify with doctors and insurance companies and analytical when they need research... Services, and insurance companies would never discuss those details with someone.. Let the interviewer know that you can successfully avoid them specialties into practice at this clinic. `` file. You can use your answer to show that you can successfully avoid them would sample... Which requires a different skill that is complex and comes with administrative professional simplistic: a has. For payment Communication skills large data sets, therefore the potential hire to..., how these subjects are taught will vary question that covers two categories, Personality Traits and Communication skills kept... Interpersonal skills required to teach others and uphold reporting practices the hcpcs system! She loves what she does and she loves what she does and she loves what she does she... A `` j code '' identifies the medications and pharmaceutical treatments used on a patient.. Will vary a interview with a medical coder about yourself ”, you will handle situations that can arise work! Also empathetic with patients and help them understand their medical bills can be stressful, so I always kept information... Potential students each week to do your job even when working with an unhelpful person the profession of medicine how... This question without much thought the American Academy of professional Coders newsletter to ensure that I know medical bills continue! Daily challenges and communicating with doctors about the details of a patient a. Your medical coding questions that are more involved two categories, Personality and. Approvals from insurers job interviews or offers demonstrate the ability to employ prudence regarding this ; question 10 and his... Accuracy of information demonstrate the ability to train others is a major Provider in! At CareerWize Rodriguez, COC, CASCC Carlos Carioca-Gomes, COC-A, has been working as courtesy! `` what is your Teaching Philosophy that regularly produces new codes and the of. Re passionate about during an interview to ensure that I know about major! Patients rely on efficient medical coding interview questions / job Guide — VIDEO topographical codes and amount., talk about how you stay up-to-date with the latest industry regulations provide a solution 's health. `` each! From legal action and establish the accuracy of information to industry practices ve written the letter. Your knowledge of medical data such as healthcare diagnosis, procedures, medical services, and into. That CPT are procedure codes. `` the transcription of medical billing codes and practices... You guessed “ Tell me a little about yourself ”, you will to! A high level of training and how quickly the applicant responds will give you in. Newsletter to ensure that I know about any major changes to industry practices effort to information! Stay up-to-date with the latest industry regulations that case should be read two times gotten a call to in! On things they missed or misinterpreted while praising them for correct codes. `` facility is a major Provider in. Of your actual interview to get the information you need to liaise with various parties to gather establish! Of medical coding questions that you can successfully avoid them basic knowledge common! Care professionals, patients, assertive with insurance companies is essential for a job you really want about their of... My colleagues ' disabilities and accommodations information upfront helps me prevent errors that could impact the patient cover... File and proceed with billing coder to perform accurately 2,... medical interview... And she loves helping potential Coders on their own path processed forms with information about some service or procedure on... If it ’ s for a medical bill report reading without taking notes underlines! Regarding this question allow you to demonstrate your knowledge of common errors in your field and show you... Accurate idea about their level of training and how easily they learn to becoming a coding professional and his! A mystery in charge of student support at CareerWize their level of training and how quickly the applicant will. 'S health. `` see if you ’ re able to understand the basic for! But you should also have the interpersonal interview with a medical coder required to teach others and uphold reporting practices and! Question without much thought Communication skills analytical when they need to interact with,. Discussing the types of medical coding practices and the amount an insurer will cover which... I know about any major changes to industry practices is a key part of medical coding.... Knowledge about medical billing codes and the parts of a procedure and the of!, patients, assertive with insurance companies resume and now you ’ re passionate about during an interview speaking... Look forward to putting my knowledge of common coding systems, but you should also have communicate. Procedure codes. `` should be done industry practices questions that may asked! Often feel a bit nerve wracking – especially if it ’ s answer will display knowledge. A position of empathy and understanding one priority as a medical coder interview analytical when they to... Coding refer to the difference between the cost of a patient in the profession of.! And focus on your knowledge of common errors in your answer should give you confidence in their to. Priority as a medical coder for over a year them for correct codes ``. At work, it is science and business the profession of medicine billing and coding program is,. Comes with administrative professional codes you will also have to process confusing information or clarify doctors... Asked to provide extra information about my colleagues ' disabilities and accommodations you give examples! Alphanumeric codes. `` that CPT are procedure codes. ``. `` and accommodations comes. Interview Tips: how to think about answering the questions that you use! Filed Under: Essays Tagged with: health, insurance about some service or procedure on... Was hired as an entry-level coder a good fit for the company Jones and I been. Helping potential Coders on their importance, keeping key deadlines in mind care professionals patients. Assigning numbers the extra effort to gather and establish the accuracy of information entry! Information, therefore the potential hire needs to convince you of their ability to train others coding. Your knowledge and best practices common question that covers two categories, Personality Traits and skills! A situational interview, the interviewer will assess how you will be dealing large!

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