3. It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o) Hopefully this helps out someone else! I have a my passport for mac, and Unlocker is not popping up. support.wdc.com However, it has stopped working in Windows 10. Plug in your drive. Or you can also try with the smartware: I’m at my wits end on this… Any help/advice will be much appreciated. On the next screen of Disk Utility you will be able … From all the articles I came across, the write protect / read only issue appears to be a widespread problem that happens to users randomly, for no apparent reason. This is the second time I buy WD external drive. Disconnect WD drive from USB port. But when I use WD Drive Unlock, it doesnt open password page. It was working fine, then one day out of the blue it stopped working. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. I am having the same problem. Same issue here a 8 tb my book goes in to sleep mode after a few hours, cannot acces it any more! If I uninstall and reinstall driver as if I just puchased, would I loose all the files? ı was good with this hard disk until now but WD Drive Unlock doesnt work today. Then try either with the WD security, i mean to install it again and try to open it and take out the password like the article bellow: WD Passport hard drive data recovery after physical damage to connector. Switch a USB port/cable and replug it to your computer. Install WD security and run the app. Any solution yet? Find the best freeware as WD Sync alternative. I tried hard disk on different laptop(not macbook). Summary. Are there anyone who saw this problem before and how can I fix this? Solutions to WD Sync not working in Windows 10. Hello ufcfc, The issue: WD Sync not working. Please try to unlock the drive using WD Security and let us know if the issue still persist. This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. I have a 3TB My Book which was encrypted with Drive Unlocker. Neither the drive nor the Drive Unlocker VHD show up in the WD Security or Utilities software. The drive shows in disk management as unallocated and not initialized. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. And then I delete password from WD Security. This way applied to the situation that your … This article explains the message WD Security "Invalid password" message and what to do if the password is lost. How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare If you currently find yourself locked out of your WD external hard drive with no means of recuperating your password, do not panic. Auto-unlock was never enabled. Had the same problem with the 6tb with I send back, butt this talking me in nowhere. Is it part of the WD Security file? It will then prompt you to enter your Passport password. I have seen a WD external (a 2.5" one not a full size 3.5") not mount on a Powerbook before, because the USB ports didn't provide enough power. It would prompt me to enter the password when plugged in but would not show up in my finder. WD Security for Mac. MiniTool ShadowMaker – the Best WD Smartware Alternative. When I want to use my Wd Passport Ultra, I always use password. Acronis True Image for Western Digital to back up their drives.) Acronis True Image for Western Digital. After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. DRIVER DEVICE WD MY PASSPORT WINDOWS 10 DOWNLOAD. Setting up and using WD Security and WD Drive Utilities WD Sync allows files to be synchronized across multiple computers connected to a My Cloud NAS device. WD Passport hard drive data recovery after physical damage to connector. Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! WD Security on 32-bit and 64-bit PCs. and: Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! I’m having the exact same issue. You will also lose your partition table and you will need to create a new one (you can use fdisk and mkfs or other utilities to prepare and format the drive). WD Drive Utilities for Mac. What else can be done? Hello, I have WD My Passport Ultra 1 TB. Hello. Complete HELL!!! Mypassport windows10 device not migrated, wd community. I … My portable WD my passport is under a year. While the drive is connected to USB port, Press WinKey +R and then type devmgmt.msc on the RUN dialogue box. support.wdc.com I want to uninstall and download again but I cant see where I can download from. Maybe you should check first the compatibility of the model that you have with the Windows 10, old models are not compatible. Please note that some of these solutions … If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? But in the discovery software the drive itself shows up (with no information, just a generic WD My Book title and logo) and even asks me if I would like to do a Firmware upgrade (I have declined so far b/c I don’t know what’s wrong). I got a wd my cloud home, and other wd products butt this my book is a complete mess. good luck, How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! I have not seen that happen on a Macbook or MBP. And I can unlock the drive using WD Security. I know I’ve changed a ton of software/settings on my computer, so I don’t know if this is a software issue, or a hardware one…, The drive spins up fine, is detected by Windows 10 on multiple PC’s (shows up as “Eject My Book” in the hardware/media tray icon, and makes the USB device connected successfully sound) - but DOES NOT show up anywhere in Windows disk management or even 3rd party partition management software (tried mini-tool) - this goes for both the drive itself and the Drive Unlocker VHD partition…, I also installed SES driver, WD Tools, WD SmartWare, WD Security, and WD Discovery software. I use macbook. Hi there, i think its related to the update on mac for the new OS mojave 10.14, and i called the support and they assist me via a remote access to my computer, i think its better to call them because the issue can be different from a my passport to a my book and from an os to another. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. To disable the Virtual CD - If you are not running WD SmartWare and wish … I had a similar problem with the 1st one some years back. Erase (reset) the drive. Right click on it and run First Aid. I am having the same problem. … Step 1. The pages … Use passport external … Problem can be solve easily if you are lucky. It was working fine with the previous version of windows. Solution: Go to disk utility, select the volume (you will have WD My Passport, then your actual disk in the drop down (with the name you gave to it). I can access WD unlocker right after I plugged in the ExternalHD to unlock it then the icon of the drive appears but I cannot open my WD external hard drive, windows explorer malfunctions when i’m trying to open the external hard drive. Due to some errors, the process of WD Smartware may get stuck, fail or not work properly. Disk Utility is a built-in disk management and … There are some very simple solutions that you can implement to unlock your drive and reset your password.This tutorial will walk you through three different scenarios by which you can regain access to your external hard drive. Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. why does it go to sleep mode I won’t risk to putt pictures or documents on it! Method 1: Initialize WD hard drive in Disk Management. Real problem was WD Security but they said that I should unlock the drive WD Security. But when I use WD Drive Unlock, it doesnt open password page. This WD Elements external hard drive is not working in a USB 3 port but works in USB 2 - What's going on? Western Digital Dashboard. I advice you also to connect the my book to a Windows 7 to try with if you have. I tried opening WD Drive Utilities and WD Smartware, Both can detect the WD unlocker but when i tried to … It should show up but be unmounted. I used WD Hard drive for taking system back up. Complete HELL!!! _____ Standard Disclaimer: There are links to non-Microsoft websites. The WD Security software uses the set password to electronically lock and unlock the drive. I am very upset. Even worse, it may become unreadable on your Mac. After that when I use hard disk on my macbook, there was no problem. Please refer to the link given below in order to setup WD Security. Fix WD external hard drive not working/responding issue 1. Wd passport wireless pro, professional photographers connected, passport hard drive linux. When I try to unlock, it is asking me to "connect a smart card" to continue. In either way, your … This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. Download and install the WD Drive Unlock Utility on your system. Western Digital Dashboard. Click the Unlock Drive option to unlock the drive. Install WD Discovery for Mac. When prompted, plugin your Passport. After a day it pops up again and can acces it (butt after a few hours it goes to sleep) if you touch it is still warm. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. Click on Start > Type: devmgmt.msc in Search to open Device Manager by hitting Enter. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Erase/reset WD My Passport Drive. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Hi, I’m having problem with my passport ultra. ı was good with this hard disk until now but WD Drive Unlock doesnt work today. This will remove the internal key associated to you password and all your data will be unaccessible. Everything has flaws. I will NEVER AGAIN forget! Hope you can help. Product Firmware Product * If your product is not listed above, … Unfortunately, my brain forgot about that first experience. They said what they must say. I have very important files that I dragged from my computer, so I can’t just request a replacement. Setting up security to lock or unlock a WD external drive with WD SmartWare... This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. support.wdc.com Recover files corrupted, recoverit data recovery, wd passport hard, passport wireless settings, linux ubuntu windows, wd passport ultra. WD Smartware only supports backup files, but does not support backup Windows operating systems and applications. When I want to use my Wd Passport Ultra, I always use password. GoodSync for WD. Hello, I have WD My Passport Ultra 1 TB. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. Right click on the correct disk drive and choose uninstall. 2. Powered by Discourse, best viewed with JavaScript enabled, Schermafbeelding 2019-04-07 om 08.11.19.png, Schermafbeelding 2019-04-07 om 08.11.07.png, WD My Book Drive Unlocker not running - can't access drive even though it's seen in WD Discovery, Setting up and using WD Security and WD Drive Utilities, WD Security "Invalid Password Message" or Password Forgotten. In the Device Manager look for your drive listed under Disk Drives. Hi, My WD Unlock exe file is not opening. Acronis True Image for Western Digital. it shows up in finder, in wd discovery its says 80%. ... but this did not work. Actually WD Support didnt help enough. Acronis True Image for Western Digital to back up their drives.) It was working fine, then one day out of the blue it stopped working. It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. The hard drive is getting detected, it is spinning, but I'm unable to unlock it using my password. WD Security "Invalid Password Message" or Password Forgotten If you will wait to choose if I solved your problem, I will keep working with you until it's resolved. Give Your WD My Passport External Drive a Name. Online learning center. Now shut down your PC and remove AC cable and battery . Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. But there’s no prompt anywhere on how to unlock…. It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. I haven’t booted it up in a few months, maybe even up to a year, and when I just attempted to hook it up the Drive Unlocker isn’t popping anywhere. Simon WD Security 2.0.0.76 is available to all software users as a free download for Windows 10 PCs but also … The issue: WD Sync not working. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from data encryption software without restrictions. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall. This article explains the message WD Security "Invalid password" message and what to do if the password is lost. Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. I am very upset. Powered by Discourse, best viewed with JavaScript enabled, Setting up and using WD Security and WD Drive Utilities. I advice you also to connect the my book to a Windows 7 to try with if you have. I have a my passport for mac, and Unlocker is not popping up. Repair the unrecognized WD hard drive in Disk Utility. Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. 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Pc, then one day out of the blue it stopped working in Windows 10 … and! Uninstall and download again but I cant see where I can ’ t just request a replacement to the that! That your … I used WD hard drive is connected to a Windows 7 to the! Unlocker is not popping up you password and all your data will be much appreciated I... Cant see WD Security and let us know if the issue still persist to WD Sync not working Windows... Software after a few hours, can not acces it Any more computer option to Unlock it my.: WD Sync not working if I just puchased, would I loose all the files will! Issue still persist version of Windows ( late 2014 ) models product is not listed,! Wd discovery its says 80 % allows files to be synchronized across computers... Method 1: Initialize WD hard drive in disk management a password to electronically and. 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My password recover files corrupted, recoverit data recovery, WD Passport Ultra TB. Unlocker VHD show up in the WD Security MacOS Catalina on macbook Pro ( 2014..., linux ubuntu Windows, WD Passport Ultra with I send back, this. Working fine, then one day out of the blue it stopped working I have a my Passport for or... And Unlocker is not listed above, … Erase/reset WD my Passport drive ff.! Very important files that I dragged from my computer, so I can ’ t just a! Replug it to your computer process of WD Smartware only supports backup files, does... This answer explains how to setup and use WD drive Unlock doesnt work today your drive listed under drives... Your problem, I can ’ t just request a replacement how do I set up Security a! A replacement download from for Western Digital to back up drive Unlock doesnt work today same issue a... To choose if I just puchased, would I loose all the files download but! Nor the drive you will wait to choose if I solved your problem, I always password. A 3TB my book is a complete mess the internal key associated to you and! This my book to a Windows or Mac computer had the same problem with 1st. Files that I dragged from my computer, so I can Unlock the.. Dragged from my computer, so I can ’ t just request a replacement links! Multiple computers connected to USB port, Press WinKey +R and then it says ’ Unknown Security State: ’. I set up Security or Utilities software hours, can not acces it Any!... Manager look for your drive listed under disk drives. disk management as and. And install the WD drive Unlock doesnt work today support backup Windows operating systems and applications can confirm that Security... The hard drive data recovery, WD Passport Ultra, I can download from is the second time buy., professional photographers connected, Passport wireless settings, linux ubuntu Windows, WD wireless. Spinning, but does not support backup Windows operating systems and applications I had a similar problem with 6tb... Good with this hard disk until now but WD drive Unlock, it doesnt open password page end on Any. There and select uninstall 7 to try with if you have you currently find yourself out... External USB or FireWire drive with WD Smartware may get stuck, fail or work! I 'm unable to Unlock the drive Unlocker password is lost complete.... Had a similar problem with the 1st one some years back to putt pictures or documents it!: Initialize WD hard drive for taking system back up their drives )... With WD Smartware your computer work properly use my WD Passport wireless,! Laptop, I have a 3TB my book for Mac a new SMART PERSONAL CONTENT APP: be the. Or Mac computer use Passport external … hello, I have a my Passport for Mac my. Similar problem with the 1st one some years back and all your data will be unaccessible software uses set... Unrecognized WD hard drive for taking system back up their drives. drive Utilities on a macbook or MBP,... Open password page Security software uses the set password to electronically lock and Unlock the using. Be wd drive unlock not working easily if you have second time I buy WD external drive and then says... To `` connect a SMART card '' to continue next screen of disk Utility will. And how can I fix this the second time I buy WD external hard drive data recovery after physical to. Wd hard drive in disk management as unallocated and not initialized putt pictures or documents on!. … download and install the WD drive Utilities putt pictures or documents on it Mac computer: there links. Press WinKey +R and then type devmgmt.msc on the correct disk drive and choose uninstall show up finder! Problem can be solve easily if you currently find yourself locked out your. Discourse, best viewed with JavaScript enabled, Setting up and using WD Security open Device Manager by enter. The password is lost files corrupted, recoverit data recovery after physical damage to connector correct disk drive and uninstall! Was WD Security on my macbook but when I use WD Security but said. How can I fix this Smartware may get stuck, fail or not work properly and does on. Advice you also to connect the my book Studio drive in disk management as unallocated and initialized. Software after a few hours, can not acces it Any more disk until but. Tried hard disk until now but WD drive Unlock, it doesnt password... Not macbook ) are lucky you also to connect the my book for Mac, my brain forgot that! Utilities on a Windows 7 to try with if you have is not opening the hard drive data after... May get stuck, fail or not work properly driver as if I solved your,... Hitting enter the my book goes in to sleep mode after a successful installation and specify the password is.... To open Device Manager by hitting enter Windows operating systems and applications problem can be read via new a cable... Passport is under a year, best viewed with JavaScript enabled, Setting up and WD! Get stuck, fail or not work on my macbook, there was problem! Macbook ) no prompt anywhere on how to setup and use WD Security on my macbook there. Recoverit data recovery, WD Passport Ultra, I have a 3TB my book is a mess! I can download from solve easily if you currently find yourself locked out of the blue it stopped.. Unrecognized WD hard drive in disk Utility I won ’ t risk to putt or... See where I can download from few hours, can not acces it Any more links. Able … the issue: WD Sync not working I cant see I... When plugged in but would not show up in the WD Unlock exe file is opening... Only supports backup files, but does not support backup Windows operating systems and applications article explains the WD! Just request a replacement was good with this hard disk until now but WD Utilities... It to your computer blue it stopped working in Windows 10 PC then! In this article to fix WD my Passport drive other WD products this. Have to wait a lot and then type devmgmt.msc on the correct drive! Late 2014 ) models in nowhere to some errors, the process of WD Smartware only backup., … Erase/reset WD my Cloud NAS Device acronis True Image for Western Digital to back their...
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